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Privacy Policy

Effective Date: 01-03-2024

Custom-made English, with registered office at Address available upon request, is the Data Controller responsible for the processing of personal data collected through our website: www.custommadeenglish.com .

We are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

This Privacy Policy explains how we collect, use, and protect your personal data, as well as your rights regarding such data.

1. Collected Data

We only collect personal data that you voluntarily provide through the contact form available on our website. These may include:

  • Full name

  • Email address

  • Any other information you freely include in your message

We do not collect or store any sensitive or special categories of personal data.

2. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries or requests submitted via the contact form.

  • To manage any communication related to our services.

We will not use or share your data for other purposes without your prior consent.

3. Legal Basis for Processing

The legal basis for processing your data is:

  • Your consent when you submit the contact form.

  • Our legitimate interest in responding to your queries and maintaining effective communication.

4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purpose of the processing. After this, your data may be kept blocked for a maximum of 4 years in case it needs to be used to defend against legal responsibilities arising from the processing.

After this period, your data will be securely deleted.

5. Cookies

Our website uses only technical cookies strictly necessary for basic functionality. We do not use analytical, advertising, or third-party cookies that require explicit user consent.

For more information about the cookies used by Wix, please visit:
Wix Cookie Table

You can manage your cookie preferences via your browser settings.

6. Recipients of the Data

We do not disclose your personal data to third parties unless required by law or necessary for the purpose outlined above (e.g., technical service providers such as hosting or email platforms).

Data is processed on servers located within the European Economic Area (EEA), so no international transfers outside the EEA are planned.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks involved and to protect your data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.

  • Request rectification of inaccurate or incomplete data.

  • Request erasure of your data when it is no longer necessary.

  • Object to the processing of your data.

  • Request restriction of processing under certain circumstances.

  • Withdraw your consent at any time.

You can exercise these rights by sending an email to: hello@custommadeenglish.com or by using the contact form on our website.

If you believe your data has been misused, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) .

AEPD – Submit a Complaint

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with the updated date. We recommend that you review it periodically.

By using our website and submitting data through the contact form, you agree to the terms of this Privacy Policy.

Last Updated: 01-03-2024

If you have any questions or concerns about our Privacy Policy, please contact us via the contact form on our website.

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